Our Policies

Last updated: 2/5/2026

Information We Collect

When you book an appointment with us, we collect the following information:

• Name
• Email address
• Phone number
• Appointment preferences and notes

How We Use Your Information

We use your information to:

• Process and manage your appointments
• Send you appointment confirmations and reminders
• Communicate with you about your appointments
• Improve our services

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]

Cancellation Notice

We require at least 24 hours advance notice for appointment cancellations or rescheduling. This allows us to offer the time slot to other clients who may be waiting.

How to Cancel

You can cancel or reschedule your appointment by:

• Calling us at (555) 123-4567
• Emailing us at [email protected]
• Contacting us through our website

Late Cancellations

Cancellations made with less than 24 hours notice may result in restrictions on future bookings. We understand that emergencies happen and will handle such situations on a case-by-case basis.

No-Show Policy

If you miss your appointment without prior notice (no-show), you may be required to provide a deposit for future appointments. We understand that unexpected situations occur and will work with you to find a solution.

Late Arrivals

Please arrive 10 minutes before your scheduled appointment time. If you arrive late, we will do our best to accommodate you, but your session may need to be shortened to avoid delays for other clients. You will be charged the full appointment price.

Rescheduling

We're happy to reschedule your appointment at no charge when you provide at least 24 hours notice. We'll work with you to find a new time that fits your schedule.

Weather & Emergencies

In case of severe weather or other emergencies, we may need to cancel appointments. We will contact you as soon as possible to reschedule. No cancellation fees will apply in these circumstances.

Questions

If you have any questions about our cancellation policy, please contact us at [email protected] or call (555) 123-4567.